Privacy Policy

Effective Date: August 15, 2005
Last Updated: May 28, 2025

Slade, Fessler & Brooks, LLC Dba Canyon Lands Insurance (“we,” “us,” or “our”) values your trust and is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us for commercial or personal insurance services through our website laremefessler.com (the “Site”), or by any other means.

1. Information We Collect

To provide you with insurance products and services, we collect the following categories of information:

a. Personal Information

Information you voluntarily provide to us, including:

  • Full name, mailing address, email address, and phone number

  • Driver’s license number, Social Security number, or other government-issued ID

  • Date of birth and employment details

  • Details of insured properties, vehicles, or businesses

b. Insurance-Related Information

Information required to quote, underwrite, issue, or service an insurance policy:

  • Claims history

  • Credit reports (as permitted by law)

  • Financial data for commercial policies

  • Health information (for life, disability, or health-related insurance, with consent)

c. Usage Information

When you use our website, we may collect:

  • IP address, browser type, device identifiers

  • Pages visited, time spent, and referring URLs

  • Cookies and tracking technologies for functionality and analytics

2. How We Use Your Information

We use the information collected to:

  • Provide and manage insurance quotes, policies, and claims

  • Communicate with you regarding your policies and accounts

  • Assess risk, underwrite policies, and process payments

  • Comply with regulatory requirements and legal obligations

  • Prevent fraud and ensure data security

  • Market our products and services to you (you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information. We may share your information as follows:

  • Insurance Partners: With insurance carriers and reinsurers for the purpose of quoting, underwriting, issuing policies, and processing claims.

  • Service Providers: With vendors who perform services on our behalf, such as payment processing, IT support, and document management.

  • Legal and Regulatory Authorities: As required by law, regulation, subpoena, or to protect our legal rights.

  • Authorized Representatives: With your agents, brokers, or attorneys, as directed by you.

4. Data Security

We implement commercially reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your data

  • The right to object to processing for marketing purposes

  • The right to limit use and disclosure of sensitive personal information

  • The right to receive a copy of your data in a portable format (where applicable)

To exercise your rights, contact us at: lfessler@canyonlandsaz.com.

6. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or regulatory standards.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly. Continued use of our services after updates constitutes acceptance of the revised policy.

Here’s your updated Privacy Policy with a clear and compliant statement about SMS consent, ensuring that it’s not shared with third parties or affiliates. The relevant section is added under a new header for clarity.


10. SMS Communications and Consent

By providing your mobile phone number to us, you consent to receive SMS messages from Slade, Fessler & Brooks, LLC Dba Canyon Lands Insurance for purposes such as policy updates, appointment reminders, billing notifications, and other relevant service communications.

We do not share, sell, or otherwise disclose your SMS consent or mobile number with third parties or affiliates for their marketing purposes. Your mobile number is used exclusively for communications directly related to your insurance services with us.

Message and data rates may apply. You can opt out of receiving SMS messages at any time by replying “STOP” to any message or by contacting us directly.


 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Canyon Lands Insurance
Email: lfessler@canyonlandsaz.com
Phone: 480-636-7764
Website: laremefessler.com
Mailing Address: PO Box 52618, Mesa, AZ 85208